Jita365 Privacy Policy – How Your Data Is Kept Safe

Jita365 collects two types of information from you — data you provide directly and data collected automatically. The first type includes the name, mobile number, date of birth, and email you submit when registering. The second type — your device information, IP address, and browsing behaviour — is recorded automatically while you use the platform.

During the identity verification (KYC) process, we collect a photo of your national ID card or passport. For payments, your mobile banking number or bank account details are required. All such information is stored in encrypted form on jita365's secure servers.

• Jita365 never stores your full payment card number.
• Passwords are always stored in hashed form – no one can read them directly.
• KYC documents are collected solely for verification purposes and are stored securely.

Jita365 uses the information it collects primarily to provide you with our services. Your data is essential for creating accounts, processing transactions, sending payouts, and delivering customer support. For example, a bKash payout simply cannot be sent without your mobile number.

Second, your data is used to maintain platform security. If unusual transactions are detected on an account, or if multiple accounts appear to be operated from the same device, the system flags it automatically. This is ultimately there to protect you.

• To verify your account and confirm your identity.
• To process deposits and withdrawals.
• To settle betting results and process payouts.
• To detect and prevent suspicious activity and fraud.
• To fulfill legal and regulatory obligations.
• To improve platform performance and enhance the user experience.

Jita365 never sells your personal information or shares it with other companies for advertising purposes. However, limited data must be shared with trusted third parties where necessary to deliver our services — for example, with payment gateway providers who process your deposits and withdrawals.

These third parties are bound by confidentiality agreements with jita365. They receive data only for specific, defined purposes and may not use it beyond those purposes. If legal authorities request data in the course of an investigation, jita365 is required by law to comply.

• Payment processors (bKash, Nagad, banks) – to process transactions.
• Identity Verification Services – for the KYC process.
• IT Security Services – for fraud detection.
• Legal Authorities – in the case of a legitimate investigation.

Jita365 employs multiple layers of security to protect your data. The outermost layer is 256-bit SSL/TLS encryption, which keeps all data exchanged between your browser and jita365's servers secure. You may notice "https" in your browser's address bar — that's the indicator that this protection is active.

Passwords are never stored as plain text on our servers. They are hashed using the bcrypt algorithm, so even if someone gains database access, they cannot read your password. Financial data is stored in a separate encrypted database.

• Two-factor authentication (2FA) is available to enable on your account.
• Accounts are automatically locked temporarily if unusual login attempts are detected.
• Our servers are protected by firewalls and an intrusion detection system.
• Staff access to data is role-based – not everyone can view all information.
• Data backups are performed regularly, and all backups are encrypted.

Jita365 uses cookies — small text files stored in your browser that help remember your login session, save your preferences, and improve how the site works.

Jita365 uses several types of cookies. Some are essential for the platform to function, while others are used to enhance your experience. You can control or delete cookies through your browser settings — however, disabling essential cookies may cause certain site features to stop working.

As a jita365 account holder, you have a number of rights over your personal data. These rights are grounded in international data protection standards, and jita365 is committed to upholding them.

The most important right you have is access to your own data. You can ask jita365 what information we hold about you. Submit a request to support and we will respond within 30 days.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted after your account is closed.
• Right to Restrict Processing: You can limit how your data is used in certain circumstances.
• Right to Opt Out of Marketing: You can stop receiving promotional messages at any time.
• Right to Data Portability: You can request a copy of your personal data.

Jita365 does not retain your data any longer than necessary. All data is stored for as long as your account remains active. Once an account is closed, most data is deleted within 30 days.

However, certain data must be retained for legal reasons. Financial transaction records are required to be kept for up to 5 years under international Anti-Money Laundering (AML) regulations. KYC documents are generally retained for 3 to 5 years.

Jita365 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via your registered mobile number or email.

If you have any questions or complaints about the Privacy Policy, contact jita365's support team directly. Support is available in Bengali and responses are typically received within 3 minutes.

• Continued use of the platform after any changes to this policy will be considered acceptance of the updated terms.
• If you object to the updated policy, you may request that your account be closed.
• In the event of any conflict between the English and Bengali versions, the English version shall prevail.